Information collected

We, 'the team' of 'Woodlands Podiatry' receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet such as login; e-mail address, password, computer and connection information and purchase history.  We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.  We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, treatment notes and personal profile.

 

How we collect information 

​​

When you conduct a transaction on our website www.woodlandspodiatry.co.uk as part of the process, we collect personal information you give me such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why is it necessary to collect such personal information?

The collection of such Non-personal and Personal Information is necessary for the following purposes:

1. To provide and operate appropriate services;

2. To provide users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.
    

How we store, use, share and disclose patients' personal information

'Woodlands Podiatry's' website is hosted on the Wix.com platform - Wix.com provides an online platform that allows us to sell products and services to you.
Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Patient INFORMATION SHARING AND DISCLOSURE

Information about our patients is important to our business.
We share your personal information for VERY limited reasons and circumstances, as follows:
 

Medical professionals - with your consent, we will share information with medical professionals such as your GP or consultant to allow continuity of care; 
Compliance with laws - We may collect, use, retain and share your information if we are legally required to.

Communication with patients

​​

We may contact you to notify you regarding amendments to appointment bookings, treatment information and aftercare advice.  Contact may also be made in order to gain further personal information for your patient profile, i.e. address, date of birth, medical history, GP name etc.  Additional reasons for contact with site visitors include resolution of a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you.
For these purposes we may contact you via email, telephone, text messages, and postal mail.

​

Patients' right to withdraw consent 

Patients' can withdraw their consent for collection of personal information by contacting myself, Inma Gonzalez via the following:

Email: contact@woodlandspodiatry.co.uk

Phone: 07496 214422

If you would like to access, correct, amend or delete any personal information we have about you, you are also invited to contact me via email or telephone (provided above.) 

​

Privacy Policy updates 

Please note, we reserve the right to modify this privacy policy at any time, so please review it frequently. 
Changes and clarifications will take effect immediately upon their posting on the website.  If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.